Terms Of Service
Please read these terms before using our website or purchasing our products.
These Terms of Service explain the rules for using this website and purchasing digital products from Denex Studio.
By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service, our Template License & Policy, our Privacy Policy, and any other policies linked on our website.
If you do not agree with these terms, please do not use our website or purchase our products.
1. Who we are
This website is owned and operated by Denex Studio.
Throughout these terms, “we”, “us”, and “our” refer to Denex Studio. “You” and “your” refer to any visitor, customer, or person using our website or purchasing our products.
You can contact us.
2. Our products
We sell digital website templates, resources, and related materials.
Our products may include:
- Squarespace website templates
- Setup guides
- Video tutorials
- Website content planners
- Digital resources
- Other template-related materials
Product details, inclusions, requirements, and delivery information will be listed on the relevant product page.
Please read the product description carefully before purchasing.
3. Digital product delivery
Our Squarespace website templates are delivered digitally.
Because Squarespace templates require manual preparation, your template will be delivered by email within the timeframe stated on the product page, usually within 24 hours of purchase.
It is your responsibility to enter the correct email address at checkout. We are not responsible for delays caused by incorrect email details, inbox issues, spam filters, or failure to check your email.
If you have not received your template within the stated delivery timeframe, please contact us.
4. Template license
Your template purchase is subject to our Template License & Policy.
Unless otherwise agreed in writing, each template purchase gives you one license to use the template for one website owned by you or your own business.
You may not use our templates to build websites for clients, customers, or third-party projects under a standard template purchase.
Designers, agencies, consultants, or service providers who wish to use our templates for client work must contact us first to discuss licensing, partnerships, or bulk purchase options.
5. Payments
All prices are displayed on our website and may be changed at any time.
By purchasing from us, you agree that:
- The payment information you provide is accurate and complete
- You are authorised to use the payment method provided
- You will pay the full amount shown at checkout
- You are responsible for any applicable taxes, currency conversion fees, or payment provider charges
We may use third-party payment processors to handle payments securely. We do not control the policies or systems of those third-party providers.
6. Refunds and cancellations
Due to the digital nature of our products, all template purchases are final.
We do not offer refunds, returns, or exchanges once a purchase has been made, unless required by applicable law.
Please review the product description, live demo, included pages, requirements, FAQs, and policies carefully before purchasing.
If you have questions about whether a product is right for you, please contact us before buying.
7. Your responsibilities
After your template has been delivered, you are responsible for editing, managing, and publishing your own website.
This includes:
- Adding your own text, images, links, services, and business information
- Replacing demo content
- Checking your pages before publishing
- Adding any legal pages, privacy notices, cookie notices, disclaimers, or policies your website may require
- Making sure your website complies with any laws, industry rules, or professional requirements that apply to your business
- Maintaining your Squarespace account, domain, billing, and website settings
We are not responsible for your website content, business decisions, legal compliance, or the results you get from using one of our templates.
Your included website content planner is intended to help you organise information for your site, including your homepage, calls to action, testimonials, About page, services, and FAQs. It is a planning resource only and does not replace legal, business, marketing, or professional advice.
8. Support
We provide support for issues related to your purchase and access to the materials included with your template.
Support may include help with:
- Accessing your template
- Accessing included setup resources or tutorials
- Questions about what is included with your purchase
- Issues caused by an error with the template itself
Support does not include:
- One-to-one website customization
- Editing your website for you
- Writing your website content
- Custom design changes
- Custom code
- General Squarespace platform support
- Domain, billing, email, or account issues
- Issues caused by changes made by you or a third party
Squarespace is a third-party platform. For platform-specific questions, account issues, billing questions, domain issues, or technical problems with Squarespace itself, you may need to contact Squarespace Support directly. Squarespace explains that support for its platform is handled through its own support channels.
9. Third-party platforms and services
Our templates are built for Squarespace unless stated otherwise.
You understand that Squarespace is a third-party platform and is not owned or controlled by us. We are not responsible for Squarespace’s pricing, features, availability, platform changes, billing, support, policies, or technical issues.
You may need a Squarespace account, paid Squarespace subscription, domain name, email service, or other third-party tools to fully use and publish your website.
We are not responsible for any changes, errors, outages, limitations, or decisions made by third-party platforms or service providers.
10. Demo content, images, and third-party assets
Any demo text, images, graphics, or placeholder content shown in our templates are for demonstration purposes only.
You are responsible for replacing demo content with your own content before publishing your website.
You are also responsible for making sure you have the correct rights, licenses, and permissions for any images, fonts, logos, copy, graphics, or materials you upload to your website.
We are not responsible for copyright, licensing, privacy, or legal issues caused by content you add to your website.
11. Intellectual property
All templates, designs, layouts, tutorials, written resources, graphics, and materials created by us remain the intellectual property of Denex Studio.
Purchasing a product from us gives you a limited license to use that product according to our Template License & Policy. It does not transfer ownership of the original design, materials, tutorials, or intellectual property to you.
You may not copy, share, resell, redistribute, reproduce, repackage, license, or claim our products or materials as your own.
You may not create a competing template, digital product, design resource, or website product using our templates, layouts, resources, tutorials, or materials.
12. Prohibited use
You agree not to use our website, products, or materials to:
- Break any applicable law or regulation
- Infringe someone else’s copyright, trademark, privacy, or intellectual property rights
- Share, resell, redistribute, or give away our products or materials
- Use our templates for client work without written permission
- Build competing products from our designs or resources
- Upload harmful code, malware, spam, or anything that could damage our website or systems
- Attempt to access restricted areas of our website or systems
- Misrepresent your relationship with us
- Use our website or products in a way that harms our business, reputation, or other users
We reserve the right to refuse service, revoke access, or take appropriate action if these terms are breached.
13. No guaranteed results
Our templates are designed to help you create a professional website more easily.
However, we do not guarantee any specific business, marketing, financial, client, enquiry, ranking, traffic, conversion, or sales result from using our products.
Your results depend on many factors outside our control, including your content, offer, audience, pricing, marketing, industry, location, website edits, and business decisions.
14. Website information
We do our best to keep the information on our website accurate and up to date.
However, we cannot guarantee that all information, product details, prices, screenshots, descriptions, or availability will always be complete, accurate, current, or error-free.
We reserve the right to correct errors, update product details, change prices, remove products, or update our website at any time.
15. Limitation of liability
To the fullest extent permitted by law, Denex Studio will not be liable for any indirect, incidental, consequential, special, punitive, or business-related losses arising from your use of our website, products, templates, resources, or services.
This includes, but is not limited to:
- Loss of income
- Loss of profits
- Loss of business
- Loss of data
- Website downtime
- Platform issues
- Errors caused by you or a third party
- Issues with Squarespace or other third-party services
- Legal issues caused by your website content
- Failure to achieve any particular result
To the fullest extent permitted by law, our total liability to you will not exceed the amount you paid for the product giving rise to the claim.
16. Disclaimer of warranties
Our website, products, templates, tutorials, and resources are provided on an “as is” and “as available” basis.
We do not guarantee that:
- Our website will always be available
- Our products will be error-free
- Our materials will meet every individual need
- Your website will produce any specific result
- Third-party platforms will remain unchanged
- Any issue caused by Squarespace or another provider can be fixed by us
Nothing on our website should be treated as legal, financial, medical, therapeutic, accounting, or professional advice.
17. Indemnity
You agree to indemnify and hold harmless Denex Studio, its owners, team members, contractors, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from:
- Your use of our website, products, templates, or resources
- Your breach of these Terms of Service
- Your breach of our Template License & Policy
- Your website content
- Your business activities
- Your violation of any law or third-party rights
- Your misuse of our intellectual property
18. Links to other websites
Our website or resources may include links to third-party websites.
We are not responsible for the content, policies, availability, security, accuracy, or practices of third-party websites. You access third-party websites at your own risk.
You should review the terms and privacy policies of any third-party websites you use.
19. Squarespace disclaimer
Denex Studio is not affiliated with, sponsored by, or endorsed by Squarespace, Inc.
“Squarespace” is a trademark of Squarespace, Inc. Any reference to Squarespace is used only to describe the platform our templates are built for.
20. Changes to these terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a new “Last updated” date. By continuing to use our website or purchase our products after changes are posted, you agree to the updated terms.
21. Governing law
These Terms of Service are governed by the laws of United Kingdom.
Any disputes will be handled in the courts or legal forums of United Kingdom, unless applicable law requires otherwise.
22. Contact
If you have any questions about these Terms of Service, please contact us.
Last updated: 25/05/26